Frequently Asked Questions
Everything you need to know about your Pebblebee experience.
How long does the battery last on Pebblebee devices?
Battery life varies by model; our rechargeable devices like the Clip and Card typically last up to 12 months on a single charge, while our replaceable battery models offer up to 500 days of power.
Are Pebblebee trackers compatible with Apple Find My and Google Find My Device?
Yes, we offer specific models designed to work seamlessly with the Apple Find My network and the Google Find My Device ecosystem to help you locate your items globally.
What is your shipping policy for international orders?
We ship worldwide. Domestic orders within the US typically arrive in 3-5 business days, while international shipping times vary by destination and usually take 7-14 business days.
What is the return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, provided the item is in its original condition.
Is there a monthly subscription fee to use Pebblebee?
No, Pebblebee does not require a monthly subscription to use the standard tracking features. You can enjoy the full functionality of your device without any recurring costs.
Are Pebblebee devices water-resistant?
Yes, most Pebblebee devices carry an IPX6 or higher water-resistance rating, meaning they are protected against heavy splashing and rain, making them durable for everyday outdoor use.