Returns & Exchanges

At Pebblebee, we stand behind our tracking technology and offer a 30-day money-back guarantee to ensure your peace of mind. If you are not completely satisfied with your purchase, we provide a straightforward return process for all eligible hardware.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to initiate the return or exchange process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your device is tracked during transit.

• 3.
  Package Your Device

  Place the Pebblebee device in its original packaging with all included accessories to qualify for a full refund.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.